Privacy Policy

Privacy at Movaloom

This Privacy policy explains how Movaloom handles personal information when individuals visit movaloom.com, purchase automotive products, or communicate with our customer service team. We process information for the purposes described below and in accordance with applicable privacy requirements.

Checkout and Transaction Records

Completing an online purchase may require your name, contact information, billing details, delivery address, and details of the products ordered. We also maintain transaction records needed to administer purchases, shipping, refunds, and related enquiries. Payments are processed through payment service providers, and customers should not send complete payment card credentials to our support email.

Browsing Information and Cookies

When our website is accessed, technical information may be generated through website systems and similar technologies. This can include IP addresses, browser information, device characteristics, page interactions, and identifiers associated with cookies. Such information may be personal data under applicable law. Essential cookies support shopping-cart and website functions, while optional analytics or advertising technologies are subject to applicable consent requirements.

Communications With Our Team

If you contact Movaloom about vehicle compatibility, an order, or a product concern, we may retain the information you provide and our response. This helps us follow up on requests, maintain service records, and address disputes or warranty-related matters where applicable.

Why Processing Takes Place

We use relevant information to perform purchase contracts, deliver products, answer customer enquiries, maintain website security, detect potentially fraudulent activity, and satisfy accounting or legal obligations. Where appropriate, processing may also rely on legitimate interests or consent, depending on the activity and applicable law.

External Processing and International Transfers

Information may be disclosed to organizations that help us operate the store, such as ecommerce platform providers, payment processors, delivery companies, technical service providers, and professional advisers. Disclosures are limited to appropriate operational or legal purposes. Where personal information is transferred internationally, we consider any safeguards required by applicable privacy law.

Retention and Protection

Personal information is retained only for periods reasonably necessary for its purpose, including relevant transaction, tax, legal, and dispute-resolution requirements. We apply reasonable organizational and technical measures to protect information against unauthorized access, alteration, and misuse. No online service can promise absolute security.

Managing Your Personal Information

Subject to applicable law, individuals may request access to personal information, correction, deletion, restriction of processing, portability, or objection to certain uses. Where processing depends on consent, consent may be withdrawn. Requests may be subject to lawful retention requirements and other applicable exceptions.

Privacy Enquiries

We may update this notice to reflect changes in our practices or legal requirements. The current version will be published on movaloom.com.
Email: service@movaloom.com